Call us on: 020 7993 6698
Home» Who we are
- We are a team of IT professionals, based in London, with many years technical experience with Implementation, Administration and Maintenance Apple Mac & Windows PC.
- A unified service for all your Mac, Windows and IT support.
- Mac PC Solutions supports people and systems, so that you meet those all-important deadlines.
- We are there to prevent problems occurring and fix them fast when they do.
- We support London sites quickly, through our excellent location.
- In over 15 years of optimizing and supporting Mac and PC networks.
- Mac PC Solutions is accredited by: Apple, Microsoft, Kerio and many other manufacturers.
- Why choose us ?
- We have never missed a response deadline in over fifteen years.
- 70% of support calls have a telephone response within a maximum of 60 minutes.
- We resolve three out of five situations over the phone.
- Of the remainder, over 80% are fixed on the first visit or using our remote support systems.
- Our average response time to site is under five hours for Premium Plan clients within London area.
- How we do it ?
- There’s nothing very complicated about it.
- Our secret is total commitment to providing the best service we possibly can.
- It also helps that we have:
- Experts in Print & Publishing
- Tailor-made support contracts
- Proactivity
- We fix things before they go wrong
- Apple Certified Engineers
- No sales force
- All our technicians and support staff are our ambassadors
- We rely on reputation and referrals for new business